dadu44 Privacy Policy

dadu44 is committed to handling personal data responsibly and in accordance with applicable data protection principles, including those derived from internationally recognised privacy frameworks relevant to the jurisdictions in which dadu44 operates. This Privacy Policy applies to all personal data collected in connection with your registration, use of the dadu44 platform, interactions with our customer support team, and communications through any dadu44 channel.

This Privacy Policy should be read alongside dadu44's Terms & Conditions, which govern the overall member agreement. By registering as a dadu44 member or by continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your data is handled as described herein.

dadu44 collects personal data from you through multiple channels and at different stages of your membership lifecycle. The categories of data collected are described below.

dadu44 does not collect special categories of personal data (such as biometric data, health information, or racial/ethnic origin data) unless specifically required by applicable law or regulatory obligation, in which case members will be notified prior to collection.

dadu44 uses the personal data collected for the following purposes:

• Account Management: To create, maintain, and administer your dadu44 member account, including identity verification, credential management, and account security.
• Service Delivery: To provide access to dadu44's gaming products — live casino, sportsbook, and slots — and to process bets, calculate outcomes, and credit winnings to your account.
• Financial Processing: To process deposits and withdrawals, conduct Anti-Money Laundering (AML) checks, and comply with applicable financial crime prevention obligations.
• Customer Support: To respond to support enquiries, resolve disputes, and communicate material account information including security alerts and policy updates.
• Responsible Gaming: To monitor account activity for signs of problematic gambling behaviour, enforce self-exclusion requests, apply deposit and loss limits, and comply with responsible gaming obligations.
• Platform Improvement: To analyse usage patterns, identify technical issues, and develop improvements to the dadu44 platform and user experience.
• Marketing Communications: To send promotional offers, bonus notifications, and event announcements to members who have opted in to receive such communications. You may opt out at any time.
• Legal & Regulatory Compliance: To comply with applicable laws, regulatory requirements, and court orders, including requirements imposed by the gaming authority under whose licence dadu44 operates.

dadu44 will not use your personal data for any purpose that is incompatible with the purposes listed above without providing prior notice and, where required, obtaining your consent.

dadu44 processes personal data on the following legal bases, consistent with applicable data protection law:

• Contract Performance: Processing necessary to fulfil the member agreement — including account creation, transaction processing, and game delivery — is carried out on the basis that it is required to perform the contract between you and dadu44.
• Legal Obligation: Processing required to comply with applicable law — including AML obligations, age verification requirements, and data retention mandates imposed by licensing authorities — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of dadu44's legitimate interests, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications is carried out on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

dadu44 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

• Game and Technology Providers: Certified third-party game studios (such as Pragmatic Play, PG Soft, and similar providers) and platform technology partners may receive limited technical and transactional data necessary to deliver their services within the dadu44 platform. All such providers operate under data processing agreements that restrict their use of your data to the specific service purpose.
• Payment Processors: Financial data is shared with payment processors — including those facilitating Touch 'n Go eWallet, DuitNow, Maybank, CIMB, and card scheme transactions — solely to the extent necessary to process your requested transaction.
• Identity Verification Services: Identity and document data may be shared with third-party KYC (Know Your Customer) verification service providers for the purpose of confirming member identity and age eligibility.
• Regulatory and Law Enforcement Authorities: dadu44 will disclose personal data to applicable regulatory bodies, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. Where legally permissible, dadu44 will notify affected members of such disclosures.
• Professional Advisors: Legal, accounting, and audit firms acting as professional advisors to dadu44 may access personal data under appropriate confidentiality obligations where necessary for the provision of their services.

The dadu44 platform uses cookies and similar tracking technologies to operate effectively and improve the member experience. The categories of cookies used are:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, previously selected deposit methods, and responsible gaming limit configurations — so that they persist across sessions.
• Analytics Cookies: Used to collect aggregate data about how members interact with the dadu44 platform — which pages are visited, how long sessions last, and which features are used most frequently. This data is used exclusively for internal platform improvement.
• Marketing Cookies: Used to measure the effectiveness of dadu44's own promotional communications and to understand how members engage with bonus offers. dadu44 does not use third-party advertising cookies or retargeting pixels.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the dadu44 platform. Disabling other cookie categories will not affect your ability to access core gaming functions.

dadu44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for such longer period as is required by applicable law or regulatory obligation. The following indicative retention periods apply:

Upon expiry of the relevant retention period, dadu44 will securely delete or irreversibly anonymise the data in question.

dadu44 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit TLS encryption for all data transmitted between members and the dadu44 platform.
• Encryption at rest for stored personal data and financial records.
• Role-based access controls limiting dadu44 employee access to personal data on a strict need-to-know basis.
• Multi-factor authentication for all dadu44 internal systems that process member personal data.
• Regular penetration testing and vulnerability assessments conducted by qualified third-party security specialists.
• Security incident response procedures including member notification within 72 hours of discovery where a breach is likely to result in a risk to member rights and freedoms.

While dadu44 takes all reasonable precautions, no online platform can guarantee absolute security. Members are responsible for maintaining the security of their own account credentials and for reporting any suspected compromise to dadu44 support immediately.

As a dadu44 member, you hold the following rights in respect of your personal data, subject to applicable law and any overriding legal obligations that prevent or delay their exercise:

To exercise any of these rights, contact the dadu44 data team via the support email below. dadu44 will respond to all valid data rights requests within 30 calendar days, or notify you of any extension with an explanation within the same period.

dadu44 operates in a global digital environment. In the course of delivering its services, personal data may be transferred to and processed by service providers located outside Malaysia — including in the jurisdictions where game providers, cloud infrastructure, and payment processing partners operate their primary data centres.

Where such transfers occur, dadu44 ensures appropriate safeguards are in place, including:

• Data processing agreements incorporating standard contractual clauses consistent with internationally recognised data protection requirements.
• Assessment of the data protection laws of the recipient country to confirm that they provide an adequate level of protection for the personal data being transferred.
• Technical measures ensuring that data transferred internationally is encrypted both in transit and at rest.

Details of the safeguards applicable to specific international transfers are available on request from the dadu44 data team.

The dadu44 platform is strictly for individuals aged 21 and above. dadu44 does not knowingly collect or process personal data belonging to persons under the age of 21. If dadu44 discovers that personal data has been submitted by a person who has not attained the minimum age, that account will be immediately closed, all data will be deleted to the extent permitted by applicable AML and regulatory record-keeping requirements, and any deposited funds will be returned to the source payment method following verification.

dadu44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where a material change is made to this Policy — such as a change to the categories of data we collect, the purposes for which we process data, or your data rights — we will provide at least 14 calendar days' advance notice to registered members via the registered email address or a prominent in-platform notification.

Non-material updates — such as clarifications of existing wording, formatting changes, or corrections of typographical errors — may be made without specific notice, but the updated effective date will always be reflected at the top of this page. The current version of this Privacy Policy is always available at dadu44.win/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy or the way dadu44 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the dadu44 platform — the fastest route for general privacy enquiries.
• Email: [email protected] — for formal data rights requests, please include "Privacy / Data Request" in the subject line along with your registered account email address.

dadu44 aims to respond to all privacy enquiries within 5 business days, and to all formal data rights requests within 30 calendar days as described in Section 9.